[[Explanation::The patient in this scenario most likely has an injury to his sternocleidomastoid muscle (SCM), which is responsible for the lateral flexion of the neck and the rotation of the head. The SCM is innervated by CN XI, or the spinal accessory nerve, which also innervates the trapezius, the main muscle responsible for shoulder shrugging.
Educational Objective: Sternocleidomastoid laterally flexes the neck and rotates the head. It is innervated by CN XI. The trapezius muscle, which elevates the shoulder, is also innervated by CN XI. References: First Aid 2014 page 472]]