Burnout (psychology): Difference between revisions
No edit summary |
|||
Line 80: | Line 80: | ||
==Causes== | ==Causes== | ||
Leiter and Maslach found the following antecedents using factor analysis:<ref>Leiter, Michael P., and Christina Maslach. "Areas of worklife: A structured approach to organizational predictors of job burnout." Emotional and physiological processes and positive intervention strategies. Emerald Group Publishing Limited, 2003. 91-134. {{doi|http://dx.doi.org/10.1016/S1479-3555(03)03003-8}}</ref> | Leiter and Maslach found the following antecedents using factor analysis:<ref name="Leite20093">Leiter, Michael P., and Christina Maslach. "Areas of worklife: A structured approach to organizational predictors of job burnout." Emotional and physiological processes and positive intervention strategies. Emerald Group Publishing Limited, 2003. 91-134. {{doi|http://dx.doi.org/10.1016/S1479-3555(03)03003-8}}</ref> | ||
* Workload | * Workload | ||
* Fairness | * Fairness | ||
Line 87: | Line 87: | ||
* Values | * Values | ||
* Rewards | * Rewards | ||
Of these causes, workload is the strongest correlate of emotional exhaustion while several factors correlate with cynicism. | |||
<ref name="Leite20093"/> | |||
==Prevention== | ==Prevention== |
Revision as of 03:02, 16 July 2017
Template:Otheruses4 Template:DiseaseDisorder infobox Burnout is a psychological term for "an excessive stress reaction to one's occupational or professional environment. It is manifested by feelings of emotional and physical exhaustion coupled with a sense of frustration and failure".[1] Burnout has three dimensions[2]:
- Emotional exhaustion
- Depersonalization (cynicism)
- Diminished personal accomplishment(inefficacy
Subsequent research suggests the third dimension, personal accomplishment, better fits with the concept of professional engagement rather than with burnout.[3]
Burnout is now being studied in its reported antitheses, job satisfaction, job engagement and thriving. Thriving may protect against burnout.[4][5] However, unhealthy engagement may lead to burnout.[6]
Health care workers
As many as 50% of physicians in practice may have burnout.[7] General practitioners seem to have low job control and the highest proportion of burnout cases[8].
For physicians in training, rates of burnout (emotional exhaustion) for students, residents and fellows is about 50% while the rate is 36% in similarly aged college graduates.[9] Burnout in physicians in training is associated with perceived harassment[10]. In one survey of 24 American medical schools, harassment occurring at least one time was reported by 83% of students[10]. In this study, harassment was more commonly reported being perpetrated by residents[10]. The rates of burnout among students responding to the survey were[10]:
- All students 34%
- Those reporting recurrent harassment by faculty 57%
- Those not reporting recurrent harassment by faculty 32%
According to the yearly survey of recent medical school graduates by the Association of American Medical Colleges, the following are reported [11]:
- Occasional public embarrassment 20%
- Occasional public humiliation 8%
Measurement
Maslach Burnout Inventory
The Maslach Burnout Inventory is the earliest and most well-studied measurement of burnout. Maslach and her colleague Jackson first identified the construct "burnout" in the 1970s, and developed a measure that weighs the effects of on three scales[2]:
- Emotional exhaustion (nine items)
- Depersonalization (five items)
- Personal accomplishment (eight items)
2 item burnout Inventory
In this survey, abnormal is defined as symptoms weekly or more on either item.[12][13] The first item correlates with emotional exhaustion.
1. I feel burned out from my work[13] or How often do you feel burned out from your work?[12]
- Never
- A few times a year or less
- Once a month
- A few times a month
- Once a week
- A few times a week
- Every day
2. I have become more callous toward people since I took this job[13] or How often do you feel you’ve become more callous toward people since you started your residency?[12]
- Never
- A few times a year or less
- Once a month
- A few times a month
- Once a week
- A few times a week
- Every day
The two item format has been used in national surveys in 2011[14] and its follow-up survey in 2014[7].
Mini Z
The Mini Z[15] was adapted from earlier work by Rohland[16] and Schmoldt[17] and the Physician Worklife Survey[18]. The Mini Z is a single item (burnout is defined as answers c, d, or e) that correlates with the emotional exhaustion scale of the Maslach[16]:
1. Using your own definition of “burnout,” please circle one of the answers below:
a. I enjoy my work. I have no symptoms of burnout.
b. I am under stress, and don’t always have as much energy as I did, but I don’t feel burned out.
c. I am definitely burning out and have one or more symptoms of burnout, e.g., emotional exhaustion.
d. The symptoms of burnout that I am experiencing won’t go away. I think about work frustrations a lot.
e. I feel completely burned out. I am at the point where I may need to seek help.
The Mini Z is promoted by the American Medical Association's Steps Forward campaign.[19]
The Mini Z may report lower prevalence of burnout than when measured by the full Maslach Burnout Inventory (MBI).[20]
Copenhagen Burnout Inventory
The Copenhagen Burnout Inventory is another scale and was developed in 2005.[21]
Causes
Leiter and Maslach found the following antecedents using factor analysis:[22]
- Workload
- Fairness
- Control
- Community
- Values
- Rewards
Of these causes, workload is the strongest correlate of emotional exhaustion while several factors correlate with cynicism. [22]
Prevention
Thriving[4][5] and engagement[3] are negatively correlated with, and thus may be protective, against burnout. However, unhealthy engagement may lead to burnout.[6]
Perceived autonomy is associated with less burnout.[23]
See also
- Job satisfaction
- Stress (medicine)
- Compassion fatigue
- The poetry of Edna St. Vincent Millay: "My candle burns at both ends/It will not last the night."
References
- ↑ Anonymous (2025), Professional Burnout (English). Medical Subject Headings. U.S. National Library of Medicine.
- ↑ 2.0 2.1 Maslach, Christina; Jackson, Susan E. (1981). "The measurement of experienced burnout". Journal of Organizational Behavior. Wiley-Blackwell. 2 (2): 99–113. doi:10.1002/job.4030020205. ISSN 0894-3796.
- ↑ 3.0 3.1 Schaufeli, Wilmar B.; Bakker, Arnold B.; Salanova, Marisa (2016). "The Measurement of Work Engagement With a Short Questionnaire". Educational and Psychological Measurement. 66 (4): 701–716. doi:10.1177/0013164405282471. ISSN 0013-1644.
- ↑ 4.0 4.1 Porath, Christine, et al. "Thriving at work: Toward its measurement, construct validation, and theoretical refinement." Journal of Organizational Behavior 33.2 (2012): 250-275. doi:10.1002/job.756
- ↑ 5.0 5.1 Hildenbrand K, Sacramento CA, Binnewies C (2016). "Transformational Leadership and Burnout: The Role of Thriving and Followers' Openness to Experience". J Occup Health Psychol. doi:10.1037/ocp0000051. PMID 27631555.
- ↑ 6.0 6.1 Vinje HF, Mittelmark MB (2007). "Job engagement's paradoxical role in nurse burnout". Nurs Health Sci. 9 (2): 107–11. doi:10.1111/j.1442-2018.2007.00310.x. PMID 17470184.
- ↑ 7.0 7.1 Shanafelt TD, Hasan O, Dyrbye LN, Sinsky C, Satele D, Sloan J; et al. (2015). "Changes in Burnout and Satisfaction With Work-Life Balance in Physicians and the General US Working Population Between 2011 and 2014". Mayo Clin Proc. 90 (12): 1600–13. doi:10.1016/j.mayocp.2015.08.023. PMID 26653297.
- ↑ Taris TW, Stoffelsen J, Bakker AB, Schaufeli WB, van Dierendonck D (2005). "Job control and burnout across occupations". Psychol Rep. 97 (3): 955–61. doi:10.2466/pr0.97.3.955-961. PMID 16512316.
- ↑ Dyrbye LN, West CP, Satele D, Boone S, Tan L, Sloan J; et al. (2014). "Burnout among U.S. medical students, residents, and early career physicians relative to the general U.S. population". Acad Med. 89 (3): 443–51. doi:10.1097/ACM.0000000000000134. PMID 24448053.
- ↑ 10.0 10.1 10.2 10.3 Cook AF, Arora VM, Rasinski KA, Curlin FA, Yoon JD (2014). "The prevalence of medical student mistreatment and its association with burnout". Acad Med. 89 (5): 749–54. doi:10.1097/ACM.0000000000000204. PMC 4401419. PMID 24667503.
- ↑ Association of American Medical Colleges. Medical School Graduation Questionnaire: All Schools Summary Report. Association of American Medical Colleges; Washington, DC
- ↑ 12.0 12.1 12.2 West CP, Shanafelt TD, Kolars JC (2011). "Quality of life, burnout, educational debt, and medical knowledge among internal medicine residents". JAMA. 306 (9): 952–60. doi:10.1001/jama.2011.1247. PMID 21900135.
- ↑ 13.0 13.1 13.2 West CP, Dyrbye LN, Satele DV, Sloan JA, Shanafelt TD (2012). "Concurrent validity of single-item measures of emotional exhaustion and depersonalization in burnout assessment". J Gen Intern Med. 27 (11): 1445–52. doi:10.1007/s11606-012-2015-7. PMC 3475833. PMID 22362127.
- ↑ Shanafelt TD, Boone S, Tan L, Dyrbye LN, Sotile W, Satele D; et al. (2012). "Burnout and satisfaction with work-life balance among US physicians relative to the general US population". Arch Intern Med. 172 (18): 1377–85. doi:10.1001/archinternmed.2012.3199. PMID 22911330.
- ↑ Linzer M, Poplau S, Babbott S, Collins T, Guzman-Corrales L, Menk J; et al. (2016). "Worklife and Wellness in Academic General Internal Medicine: Results from a National Survey". J Gen Intern Med. 31 (9): 1004–10. doi:10.1007/s11606-016-3720-4. PMC 4978678. PMID 27138425.
- ↑ 16.0 16.1 Rohland, Barbara M.; Kruse, Gina R.; Rohrer, James E. (2004). "Validation of a single-item measure of burnout against the Maslach Burnout Inventory among physicians". Stress and Health. 20 (2): 75–79. doi:10.1002/smi.1002. ISSN 1532-3005.
- ↑ Schmoldt RA, Freeborn DK, Klevit HD. Physician burnout: recommendations for HMO managers. HMO Pract. 1994 Jun;8(2):58-63. PMID: 1013526
- ↑ Konrad TR, Williams ES, Linzer M, McMurray J, Pathman DE, Gerrity M; et al. (1999). "Measuring physician job satisfaction in a changing workplace and a challenging environment. SGIM Career Satisfaction Study Group. Society of General Internal Medicine". Med Care. 37 (11): 1174–82. PMID 10549620.
- ↑ Linzer, Mark; Guzman-Corrales, Laura; Poplau, Sara. "Preventing physician burnout - STEPS Forward". STEPSforward.org. Retrieved 2017-05-24.
- ↑ Linzer M, Poplau S (2017). "Building a Sustainable Primary Care Workforce: Where Do We Go from Here?". J Am Board Fam Med. 30 (2): 127–129. doi:10.3122/jabfm.2017.02.170014. PMID 28379818.
- ↑ CKristensen T, Borritz M, Villadsen E, Christensen KB. The Copenhagen Burnout Inventory: a new tool for the assessment of burnout. Work Stress. 2005;19(3):192–207 doi:10.1080/02678370500297720
- ↑ 22.0 22.1 Leiter, Michael P., and Christina Maslach. "Areas of worklife: A structured approach to organizational predictors of job burnout." Emotional and physiological processes and positive intervention strategies. Emerald Group Publishing Limited, 2003. 91-134. Error: Bad DOI specified!
- ↑ Fernet, Claude, et al. "How do job characteristics contribute to burnout? Exploring the distinct mediating roles of perceived autonomy, competence, and relatedness." European Journal of Work and Organizational Psychology 22.2 (2013): 123-137. doi:10.1080/1359432X.2011.632161
- ”Sources of Management of Excessive Job Stress and Burnout”, In P. Warr (Ed.), Psychology at Work Fourth Edition. Penguin.
- “Tailoring treatment strategies for different types of burnout” Farber, B. A. (1998). Paper presented at the Annual Convention of the American Psychological Association, 106th, San Francisco California, August 14-18. ED 424 517
- “Staff burnout”, Freudenberger, H. J. (1974). Journal of Social Issues, 30(1), 159-165.
- “Authentic leaders creating healthy work environments for nursing practice”, Shirey MR. American Journal of Critical Care May 2006. Vol. 15, Iss. 3; p. 256
- “Taming burnout's flame”, Krista Gregoria Lussier, Nursing Management Chicago: Apr 2006. Vol. 37, Iss. 4; p. 14
- “A Scientific Solution To Librarian Burnout”, Craig S. Shaw New Library World Year 1992 Volume: 93 Number: 5
- Stress and Burnout in Library Service, Caputo, Janette S. Phoenix, AZ: Oryx Press, 1991.
- An assessment of burnout in academic librarians in America using the Maslach Burnout Inventor (the MBI) Ray, Bernice, Ph.D., Rutgers University - New Brunswick, 2002, 90 pages; AAT 3066762